FAQs (Frequently Asked Questions)
PTF MISSION AND OBJECTIVES
Q: What is PTF's mission or goal?
Parker Task Force is dedicated to providing individuals and
families in our community with food, limited financial
assistance and other support services to help them become
self-sufficient. These services will be delivered with
compassion, dignity and respect by our 100% volunteer staff.
Is Parker Task
Force truly 100% volunteer? That is, nobody at any level
receives a salary?
A: That is
correct. There are no salaries at PTF. The Officers and Board
Members and every other person who works at PTF does so on a
Q: Is PTF a government agency?
A: No, PTF
is an independent not for profit (501(c)3) organization formed in
1987 and staffed entirely by volunteers.
PTF ELIGIBILITY QUALIFICATIONS & AREA SERVED
Who is eligible
for PTF services?
currently serves people in the Parker, Elizabeth and Franktown areas
by zip code.
Q: Why do we even need a food bank in Parker or Douglas County?
A: Despite the apparent wealth in this county, many
families are suffering financial or personal crisis due to job
loss, illness, accidents or other problems. Additionally, many
families who are having trouble making ends meet, do not qualify
for state or county assistance programs. PTF does not have financial
limits that disqualify families from receiving help.
Q: Why do you have a limited service area?
A: PTF is
passionate about providing clients all the attention needed to get
them to self sufficiency. If our service area is too broad, the
help offered, by necessity, becomes less effective due to space,
resources and time constraints.
Q: What are the income or other qualifications to qualify for your
A: You must live in
Parker, Elizabeth or Franktown. While we don't have published limits
that qualify/disqualify clients, we do ask that your need is such
that you are facing a financial or personal crisis such as:
eviction; empty cupboards; utility shut-offs.
Q: What will you do if you find out I haven't been truthful in any
According to a form that you sign with us, that can constitute
grounds for discontinuance of services.
Q: What happens if I come to PTF and I don't live in Parker,
Elizabeth or Franktown?
A: We will
provide you with a resource guide so that you can find agencies in
your area. If you are currently homeless, we can also provide you
with a list of shelters. If your need is urgent, a small box of
food may be provided one time only to assist you until you can visit
an agency in your service area.
Q: Do you have access to other resources that can help me with my
A: Yes. We have a
full array of resource information available that address various
situations and needs.
& HOURS OF OPERATION
When are you open?
A: PTF is open
Tuesday, Wednesday, Friday and Saturday
from 9:00 am until 1:00 pm. It is essential
that you arrive no later than 11:30 am. You must have proof of
address at every visit. On the first visit you must have proof
of address, social security cards for all family members and a
Please note that we are
closed on Sunday, Monday and Thursday.
Q: What is the best time to get there? Do you ever have to turn
A: We try never to turn
people away from our doors. We do ask that you arrive no later than
11:30 so that we have the time required to provide service. If you
arrive too late, we may ask that you return the next business day.
Q: Can I also get financial assistance in addition to food?
A: Financial assistance
will be considered on a case by case basis. Clients must come in to
visit PTF with the appropriate documentation and information for
requests to be considered.
Q: Do I have to take food if I just need financial help?
A: The program here
encourages people to utilize our food bank and save the money they
would have spent on groceries to help pay down debt, pay bills or
catch up on other commitments. We also encourage clients to save
money whenever possible to start building a nest egg and/or have some depth in their financial plan that can address set backs or
crisis situations. PTF encourages people to live at or beneath their
means to ensure that self-sufficiency is gained and sustained. PTF
reviews client files regularly and clients are strongly encouraged
to follow suggested life changes and use the program as intended to
improve their situation.
What other things
can I do to make ends meet while I get back on my feet?
A: PTF will help you
sustain the basic necessities of living. As tough as it may seem,
cable television, a whole family cell plan, gym memberships, larger
more expensive than necessary living arrangements, designer nails,
large screen TV, daily Starbucks etc. are not necessities of life.
We must all get to a place where we can define the difference
between what we actually need and what we can qualify as "wants". It
is also necessary for families to learn to conserve and stretch
their resources in ways that may seem punitive to them at first, but
in time, becomes a way of life.
Q: What happens if I've used up my ten visits and I still require
A: PTF has a Client
Review Committee staffed by volunteers who also serve as
Interviewers and/or Greeters. Two Board Members serve on this
committee as well. Clients must fill out an informational form to
request extended assistance. The form must be completely filled out
and submitted by the 1st of the month. The committee meets
on the second Tuesday of each month. Clients are notified via mail
of the status of their request. (Requests received after the 1st of
the month are deferred to the next month's meeting.)
Q: Why do you limit visits to ten in a lifetime?
A: PTF feels strongly
about its mission to help clients gain self sufficiency. PTF
provides a hand up not a hand out. We practice "tough love" and
insist that clients work right along with us to insure that they
meet their challenges head on and solve whatever problems are
keeping them and their families from caring for themselves. We have
an astounding success rate of clients meeting this goal. With some
exceptions, there are no resources available to care for families on
an extended or long term basis.
Can I apply for
Food Stamps there?
PTF is a Certified Application Assistance Site for Douglas County.
Q: Can I get documents verified there?
PTF can certify documents for Douglas County and/or State programs.
Q: Can you help me find a job?
A: PTF has an excellent
job board and access to information on various resources to assist
you in your job search. We strongly advise the use of these
resources as a means toward your goal of self sufficiency.
RELATIONSHIP TO OTHER AGENCIES & THE IMPACT OF ASSISTANCE
Q: If I receive assistance from PTF, does that disqualify me from
receiving County or other assistance?
A: No it does not. See
the answer to the next question also.
Q: Does the assistance I receive from PTF count in my total income
so that it would raise my income levels to qualify for other
agencies or County programs?
Assistance from PTF does not count as "income" for County assistance
programs. Other agencies may refuse assistance and/or modify
their assistance to you since you are also receiving help at PTF (or
from other sources).
Note: It is important to remember that PTF must
often collaborate with other agencies to assist client families. In
this case, if it works out, resources are then "pooled" among
various agencies to achieve the goal for that particular client
family. In some cases this is financial aid, in others it comes in
the form of referrals, vouchers etc.
Q: Does the assistance I receive from PTF count as taxable income?
Do I have to report it to anyone?
A: No, the
assistance you receive from PTF does not count as taxable income.
You do not need to report this assistance on your tax returns.
However, other agencies may inquire if you are receiving help
elsewhere. In that case, you should tell them what assistance you've
received or are currently receiving from PTF or any other source(s).
© 2013 by Parker Task Force For Human Services
Page last modified
September 14, 2015